Privacy Policy

Castle is India’s go-to entertainment hub, and your privacy is at the core of everything we do. We adhere to the Digital Personal Data Protection Act (DPDP Act) 2023 to safeguard your data, and this Privacy Policy outlines how we collect, use, and protect information when you use Castle on any Android 6.0+ device.

1. No Mandatory Registration & Personal Data Collection

What sets Castle apart from other platforms is our no-sign-up requirement—we do not collect any personally identifiable information to let you use our core services. We will never ask for your name, phone number, email address, or location unless you choose to provide these details voluntarily, at your sole discretion.

The only data we collect is non-personal, anonymous information related to your app usage, including:

Your device specifications (model and Android OS version, e.g., Marshmallow)

Your internet connection type (Wi-Fi or mobile data)

Your content preferences (e.g., Bollywood, Tamil films, IPL matches)

Streaming duration and offline download history

Usage of core features (e.g., HD playback, offline viewing)

We collect zero personally identifiable data—this anonymous information is never linked to you as an individual.

2. Usage of Anonymous Non-Personal Data

We gather anonymous non-personal data exclusively to enhance your Castle experience, with no other secondary purposes. This data helps us:

Optimize the app for Android 6.0+ devices, ensuring a lightweight, non-bloated download that runs smoothly even on older handsets

Deliver personalized content recommendations tailored to your viewing preferences

Fix technical errors and improve streaming/download speeds for a seamless experience

Refine and expand features that our users engage with the most

All data usage is focused on service improvement, and your anonymity and privacy remain protected at all times.

3. Data Security & Retention

Your anonymous data is stored on secure, encrypted servers to prevent unauthorized access and keep it out of the wrong hands. We follow strict data retention practices: we only keep your data for as long as it is necessary to build, optimize, and improve the Castle platform. Once the data is no longer needed, we thoroughly and permanently discard it.

While we implement industry-leading security measures to safeguard your information, please note that no internet data storage or transmission method is 100% secure. We are not liable for security breaches caused by third-party service providers, over which we have no direct control.

4. Data Disclosure & Sharing

We will never sell, rent, or exchange your anonymous data with third parties for marketing purposes or commercial gain. We only share data in limited, legally required circumstances:

To comply with applicable Indian law or a valid court order/ruling

To protect our legal rights, the safety of Castle users, or the security of the platform

In the event of a merger, acquisition, reorganization, or sale of Castle (or its parent/subsidiary companies) intellectual/other property. In such cases, the purchasing entity will receive the anonymous data we maintain and be bound by this Privacy Policy (unless amended in accordance with our policy update process).

5. User Rights Under the DPDP Act 2023

Pursuant to the Digital Personal Data Protection Act (DPDP Act) 2023, you have the legal right to:

Request access to the anonymous non-personal data we collect about you

Rectify any inaccurate anonymous data

Request the deletion of your anonymous data

To exercise these rights, please contact our support team. We will respond to your request within the time frame mandated by Indian law and take all necessary action to fulfill your request.

6. Policy Updates & Privacy Support

We may update or amend this Privacy Policy from time to time to reflect changes in Indian law, platform features, or market practices. All policy changes will be timestamped and published on our platform. Your continued use of Castle following the posting of updated terms constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests related to your privacy or our data practices, our support team is here to help. Reach out to us anytime to protect your streaming privacy and get clarity on our data policies.

By using Castle, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and our adherence to the DPDP Act 2023.